| Description | Duty hours | Telephone |
| Duty Manager – JCT | 24 hours | +94 71 4816898 |
| Duty Officer – Planning | 24 hours | +94 71 8688362, +94 11 2482553 |
| Duty Officer – Operations | 24 hours | +94 11 2483442 |
| JCT 1 & 2 (Duty Officer) | 24 hours | +94 71 6810881 |
| JCT 3 & 4 (Duty Officer) | 24 hours | +94 71 8688364 |
| Duty Officer (SLPA – Security Division) | 24 hours | +94 11 2323219 |
| JCT Control Room – Vessels (Assistant Unit Superintendent) | 24 hours | +94 11 2440403, +94 11 2482562 |
| Yard Planning – Operations | 24 hours | +94 11 2482780 |
| JCT Computer (Supervisor) | 24 hours | +94 11 2482848 |
| JCT Berthing (Senior Manager) | 8.00 am- 5.00 pm | +94 11 2325324, +94 71 8688363 |
| Document Control & Billing (Management Assistant) | 24 hours | +94 11 2482955, +94 11 2482807 |
| Operations Room (Assistant Superintendent) | 24 hours | +94 11 2482557 |
| Duty Manager – Information Systems | 24 hours | +94 11 2440410 |
| SAGT- CITO | 24 hours | +94 11 2483423, +94 11 2457427 |
| Hardware / Software Faults in SLPA Systems | 24 hours | +94 11 2482626 OR Ext. 2626 |
